Self Pickup (Awning)

Self Pickup Instructions

Take advantage of our local pickup option and receive a discount at checkout.

Self Pickup Discount

Use the following code at checkout to enjoy a special pickup discount:

SPUA
  • This discount already includes any current product discounts.
  • If you use this code but do not select the pickup option, the order will still be processed as self pickup by default.

How to place a pickup order:

  1. Add the product(s) to your cart
  2. Fill out your contact and shipping information
  3. Select "Local Pickup" as your delivery method
  4. Enter the discount code SPUA
  5. Complete payment
  6. You will receive a confirmation email when your order is ready for pickup

Pickup Locations and Hours

United States
6221 Archibald Avenue, Eastvale, CA 92880
Monday to Friday, 1:00 PM – 5:00 PM (PDT)
(Morning pickups are not available due to outbound shipping operations.)

Canada
#108-7080 River Rd, Richmond BC V6X 1X5
Monday to Friday, 1:00 PM – 5:00 PM (PDT)

Germany
Märkische Straße 10 44866 Bochum DE
Monday to Friday, 10:00 AM – 5:00 PM (CEST)

For both warehouses, please note that:

  • Warehouses support pickup and shipping only
  • No on-site installation or customer service is provided
  • You will receive pickup instructions via email once your order is ready

Frequently Asked Questions

What should I bring?
In most cases, nothing is needed. We will email you a bill of lading (BOL) for pickup.

What if I accidentally chose delivery?
Please contact our support team. We will update your order as a self pickup.

Can I switch to delivery after selecting pickup?
Yes. Contact us and we will update the order. You will need to pay the difference between the pickup discount and the shipping cost.

Can I inspect the item before pickup?
Yes. Please check the tent carefully before pick up.

Need Help? Contact Us

Email: logistic@topoakoverland.com
Response time: usually within 24 hours