Self Pickup EU

Self Pickup US/CA

Self Pickup Instructions

Take advantage of our local pickup option and receive a discount at checkout.

Self Pickup Discount

Use the following code at checkout to enjoy a special pickup discount:

SPUE
  • This discount already includes any current product discounts.
  • If you use this code but do not select the pickup option, the order will still be processed as self pickup by default.

How to place a pickup order:

  1. Add the product(s) to your cart
  2. Fill out your contact and shipping information
  3. Select "Local Pickup" as your delivery method
  4. Enter the discount code SPUE
  5. Complete payment
  6. You will receive a confirmation email when your order is ready for pickup

Pickup Locations and Hours


Märkische Straße 10 44866 Bochum DE
(Morning pickups are not available due to outbound shipping operations.)

Please note that:

  • Warehouses support pickup and shipping only
  • No on-site installation or customer service is provided
  • Tent can be lifted onto your vehicle by warehouse staff
  • You will receive pickup instructions via email once your order is ready

Frequently Asked Questions

Do you help load the tent?
Yes, our warehouse staff can help lift the tent onto your vehicle.
However, installation must be completed by the customer.

What should I bring?
In most cases, nothing is needed. We will email you a bill of lading (BOL) for pickup.

What if I accidentally chose delivery?
Please contact our support team. We will update your order as a self pickup.

Can I switch to delivery after selecting pickup?
Yes. Contact us and we will update the order. You will need to pay the difference between the pickup discount and the shipping cost.

Can I inspect the item before pickup?
Yes. Please check the tent carefully before our team helps load it onto your vehicle.

Need Help? Contact Us

Email: logistic@topoakoverland.com
Response time: usually within 24 hours